Off to a healthy start
Artificial intelligence could be used to create digital coaching systems to manage stress and improve wellbeing. Coaching systems support users to achieve their goals and adapt to changes in their daily lives. To be effective they need to be able to be deliver a personalised approach that’s tailored to the individual.
Advances in AI mean there are now more opportunities to create personalised systems to boost wellbeing. And new research has suggested how they could be improved by involving users and stakeholders earlier in the design process.
The study’s authors spoke to a range of clinical experts about what features they’d want to see in a system and how they would expect it to support patients and “promote positive coping strategies for everyday life stress management”.
They also explored the user’s perspective to gain insights about how they would imagine such a system to behave and interact with them. By involving stakeholders during this early phase of design, more effective tools can be developed.
The study, published in the journal Behaviour and Information Technology, said: “The concept of using coaching systems in the field of wellbeing and healthcare to improve and promote overall wellbeing is relatively new and at its infancy. With the increasing emphasis on designing intelligent systems for digital wellbeing, it is crucial to involve prospective users and healthcare experts as early as possible in the design process.”
